PRIVACY POLICY

  1. INTRODUCTORY REMARKS

For Échafaudages Secur-IT (hereinafter "Secur-IT ", "we", "us" or "our"), the protection of the information and data we collect when you visit our website or the websites of our affiliated companies is of the utmost importance and our privacy practices comply with the laws in force in Quebec and in Canada.

This Privacy Policy (this "Policy") explains how we collect, use, disclose, process and protect the Personal Information and Navigational Information you share with us when

  1. 1. a) you visit the Echafaudagesecurit.com website or the hyperlinked sites of our affiliated companies (hereinafter the "Site");
  2. b) you use its newsletter subscription system
  3. c) you consult pages related to our products or services
  4. d) you register to receive communications, newsletters, updates, special offers;
  5. e) you participate in contests and/or promotions.
  6. PERSONAL INFORMATION

2.1 DEFINITION OF "PERSONAL INFORMATION"

Personal Information" is any information about a natural person that can be used to identify him or her, such as, but not limited to, his or her last name, first name, home address, e-mail address, home phone number, cell phone number.

Echafaudagesecurit.com also collects aggregate and user-specific information on web pages visited by consumers and information voluntarily submitted by consumers, such as survey information and contest entry information. Echafaudagesecurit.com, certain information may be automatically collected, including the following:

  • Your computer's IP address;
  • the type of browser and operating system used
  • the web pages you visited immediately before and after your visit to Echafaudagesecurit.com;
  • your participation in community discussions;
  • the web pages you view and the links you click on within the Site;
  • information about the searches you perform on Echafaudagesecurit.com and how you use the results of those searches;
  • information about the services you use on Echafaudagesecurit.com and how often you use them;
  • location data and other information about the mobile devices used to access and interact with Echafaudagesecurit.com;
  • standard server log information; and;
  • information collected using HTML and Flash cookies, web beacons, and similar technologies

 

2.2 COMPLIANCE WITH THE TEN (10) PRINCIPLES THAT FORM THE BASIS OF THE MODEL CODE ON THE PROTECTION OF PERSONAL INFORMATION.

We are committed to complying with the ten (10) privacy principles outlined below, as set forth in the Model Code for the Protection of Personal Information (CAN/CSA-Q830-96) and enshrined in the Personal Information Protection and Electronic Documents Act (S.C. 2000, c. 5).

You can obtain the full text of the Model Code for the Protection of Personal Information from the Canadian Standards Association (in English only). You can also order the Model Code for the Protection of Personal Information by writing to the following address:

CSA International
178, boulevard Rexdale
Etobicoke (Ontario) M9W 1R3
Téléphone: 1 800 463-6727, (416) 747-4044

 

2.3 STATEMENT OF THE TEN (10) PRINCIPLES OF THE MODEL CODE ON THE PROTECTION OF PERSONAL INFORMATION

  1. A) PRINCIPLE 1 – ACCOUNTABILITY

All our employees are responsible for implementing and adhering to the principles set forth in this Policy. You may direct your questions and comments to our Customer Service Department using the contact information provided above, and a designated representative will respond to you as soon as possible.

  1. B) PRINCIPLE 2 – PURPOSE LIMITATION

The purposes for which your Personal Information is collected are determined in advance or at the time of collection. Should we wish to collect, use, and/or disclose your Personal Information for purposes other than those set forth in this Policy, we will notify you and obtain your prior consent.

  1. C) PRINCIPLE 3 – CONSENT

We are committed to obtaining your free and informed consent for the collection, use, or disclosure of your Personal Information, except as may be required by law.

  1. D) PRINCIPLE 4 – LIMITATION OF DATA COLLECTION

We will collect only the Personal Information necessary for the purposes we have specified, and we will do so in a lawful and fair manner.

  1. E) PRINCIPLE 5 – LIMITATION OF USE, DISCLOSURE, AND RETENTION

Your Personal Information will not be used or disclosed for any purpose other than those for which it was collected, unless we have obtained your free and informed consent or are required to do so by law. We will retain your Personal Information only for as long as necessary to fulfill the specified purposes.

  1. F) PRINCIPLE 6 – ACCURACY

We take reasonable steps to ensure that your Personal Information remains accurate, complete, and as up-to-date as possible. You can help maintain the accuracy of your Personal Information by notifying us of any changes to your record and by reporting any errors you notice by contacting our Customer Service Department in writing; their contact information is provided at the end of this Policy.

  1. G) PRINCIPLE 7 – SECURITY MEASURES

We have implemented industry-standard security measures designed to protect your Personal Information using security measures appropriate to its level of sensitivity. Our security measures are reviewed periodically and enhanced as necessary.

Despite these precautions, you should be aware that no data transmission over the internet is completely secure. When you disclose Personal Information on a website, that information may be intercepted, collected, and used. This applies to information shared on bulletin boards, in discussion forums, and even in emails. You transmit this information at your own risk, regardless of whom you send it to, and we cannot be held liable if information is intercepted and used by third parties.

  1. H) PRINCIPLE 8 – TRANSPARENCY

Upon request, we will provide you with any information regarding our policies and practices concerning the management and protection of Personal Information.

  1. I) PRINCIPLE 9 – ACCESS TO PERSONAL INFORMATION

We are committed, upon request, to informing you of the existence of Personal Information concerning you, the use made of it, and its disclosure to third parties, and to allowing you to access it. You will also be able to challenge the accuracy and completeness of your Personal Information and have appropriate corrections made. Requests for access to Personal Information may be made to our Customer Service Department, whose contact information is listed at the end of this Policy.

  1. J) PRINCIPLE 10 – COMPLAINTS AND REQUESTS FOR ACCESS TO PERSONAL INFORMATION

If you have any questions, concerns, or complaints regarding this Policy, or if you wish to request access to your Personal Information, please feel free to contact our Customer Service department, whose contact information is provided at the end of this Policy.

2.4 CONSENT TO THE COLLECTION OF PERSONAL INFORMATION

In certain circumstances, we may ask you to provide certain personal information, such as when you fill out a form on the website in the “Contact Us” or “Request a Quote” section.

All Personal Information is collected with your consent, and you are free at any time to choose whether or not to provide such Personal Information. However, if you decline to provide it, you will not be able to access those sections of the Site that require you to provide such Personal Information.

  1. A) THIRD-PARTY PERSONAL INFORMATION

When you provide us with Personal Information belonging to another person—for example, a third party—we assume that you have obtained that person’s valid consent allowing us to collect, use, disclose, process, and protect such Personal Information in accordance with this Policy.

  1. B) MINORS

If you are under eighteen (18) years of age, please obtain permission from a parent or guardian before providing us with any personal information.

2.5 USE OF YOUR PERSONAL INFORMATION

We collect, use, and/or disclose your Personal Information for the following purposes:

  • To provide you with the product, service, or information you have requested;
  • To provide you with customer service;
  • To help us evaluate and improve our Site by tailoring its content to your needs and personal preferences;
  • To communicate with you, inform you of new offers and promotions, as well as any news or events that may be of interest to you;
  • To organize and administer contests and/or surveys;
  • To help us ensure the quality of discussions and enforce the rules of conduct in the sections where you can post your comments;
  • To conduct business transactions;
  • To process payments and, if necessary, collect outstanding receivables;
  • To identify and protect yourself against errors, fraud, theft, and other illegal activities;
  • For any other purpose for which you provided your consent at the time you submitted your Personal Information.

 

Career

Job Opportunities at Échafaudages Secur-IT: We may post job openings on our website. When you apply for a job or submit questions regarding a job opening, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related documents). We use this information to process and respond to your job application or any other request you may have.

Contests and Promotions

Finally, Echafaudagesecurit.com may collect information about you if you participate in a contest or promotion hosted by Echafaudagesecurit.com or one of our partners. In addition, Echafaudagesecurit.com may occasionally ask you, via such forms, if you are interested in receiving information about other services, contests, or news regarding Echafaudagesecurit.com or our partners. You will always have the option to decline this request or to unsubscribe from a personalized service you have previously chosen. The information collected may include your name, address, phone number, email address, date of birth, and details related to your participation in the contest or promotion.

2.6 SHARING YOUR PERSONAL INFORMATION WITH THIRD PARTIES

In accordance with this Policy and the ten (10) principles of the MODEL CODE ON THE PROTECTION OF PERSONAL INFORMATION, we may share certain Personal Information about you in order to provide you with services. We will take reasonable measures to ensure that Personal Information shared with third parties is protected and maintained in accordance with the principles set forth in this Policy; however, we cannot guarantee this, nor can we accept liability in this regard.

We would like to clarify that we will not disclose your Personal Information to advertisers, customers, partners, or third parties without first obtaining your written consent. Notwithstanding the foregoing, we may disclose your Personal Information to the following individuals and organizations, in the contexts set forth below:

  1. A) TO SERVICE PROVIDERS

We may transfer your Personal Information to service providers acting on our behalf for the purposes described in this Policy. For example, this could include a company or organization whose services we have engaged for the software or applications we use.

  1. B) TO OUR AFFILIATES

We may share your personal information with our affiliates in order to better serve you and keep you informed about our full range of products and services.

  1. C) TO OUR BUSINESS PARTNERS

From time to time, we may disclose your Personal Information by sharing our customer lists with carefully selected organizations that wish to inform you about products and services they believe may be of interest to you.

  1. D) IN THE CONTEXT OF COMMERCIAL TRANSACTIONS

We may be involved in the sale, merger, restructuring, or transfer of some or all of our business. In connection with such transactions, we may disclose your Personal Information to the acquirer or the new organization. In such cases, we will require that the acquirer or the new organization protect the confidentiality of your Personal Information in accordance with this Policy and applicable laws regarding the protection of Personal Information.

  1. E) IN ACCORDANCE WITH THE LAW

In addition to the situations mentioned above, we may, for example, share your Personal Information:

  • to our legal counsel;
  • to a government agency authorized to obtain such Personal Information;
  • if we have reason to believe, in good faith, that the disclosure of Personal Information could be helpful in an investigation into illegal or fraudulent activity;
  • to comply with an order or decision issued by a court or tribunal.
  1. F) OTHER SOURCES

We may obtain additional information about you from third-party sources and platforms (such as social networking sites, databases, and internet marketing and ad-targeting companies), including:

  • if you access third-party social media services (such as Facebook, Instagram, or Twitter) from Echafaudagesecurit.com, your username and login credentials for those services;
  • demographic information, such as age group, gender, and your interests;
  • data on user interaction with and viewing of ads, such as ad click-through rates and the number of times you’ve viewed a particular ad; and
  • unique identifiers, including mobile device identification numbers, which can determine the physical location of such devices in accordance with applicable law.

Please note that Echafaudagesecurit.com may combine the information we collect with information obtained from third parties.

2.7 TO PREVENT THE SHARING OF YOUR PERSONAL INFORMATION OR TO HAVE IT DELETED

You may at any time request that the Personal Information we hold about you not be shared pursuant to paragraphs (a), (b), (c), and (d) of the preceding section, or that it be deleted. Simply send us a request via our contact form, whose details are listed at the end of this Policy, to request that your Personal Information not be shared or that it be deleted from our databases.

  1. BROWSING INFORMATION

3.1 DEFINITION OF “BROWSING INFORMATION”

“Browsing Information” refers to general information and statistical data regarding your browsing activity on the Site or the type of device you are using (computer, tablet, or mobile device), your browsing history, the duration of your visit to the Site, the pages viewed, the order in which the pages are viewed, the content of those pages, the number of clicks, your general geographic location (country or province), as well as the advertisements and videos you view on the Site.

3.2 COLLECTION OF BROWSING INFORMATION

By browsing the Site, you consent to the collection of Browsing Information in the manner and for the purposes described in this Policy. Browsing Information is collected using cookies, which are small data files installed by our server on your device. A persistent cookie is installed during your first visit, and other cookies—either persistent or temporary—may be used depending on the applications and choices you make during your subsequent visits to the Site.

Browsing Information is not Personal Information and is not used to identify you. It is used for the purposes described below.

However, you can delete cookies from your device or disable the feature that allows them to be stored at any time by accessing your web browser’s settings. If you choose to do so, you will still be able to access the information on the Site, but you will be treated as a new user each time you visit.

3.3 COOKIES

We use cookies to enhance your user experience and provide you with enriched and personalized content.

A cookie (hereinafter referred to as the “Cookie(s)”) is a text file that may be stored on a device (computer, tablet, smartphone) when a user accesses a Service using a web browser. A Cookie allows its issuer, during its validity period, to recognize the device in question each time that device accesses digital content containing Cookies from the same issuer.

Users are informed that, when they log in to the Site or the Apps and when using the Services, cookies are placed on their device (computer, tablet, smartphone, etc.) to ensure the proper functioning of the Services, or in their browser, subject to the User’s cookie preferences; these preferences may be changed at any time.

1) WHAT ARE COOKIES USED FOR?

To provide Users with the most comprehensive information possible about cookies, these cookies should be grouped into five categories: (a) website and app navigation cookies, (b) audience measurement cookies, (c) advertising cookies, (d) social media sharing cookies, and (e) “Flash”© cookies from “Adobe Flash Player”™.

– Browser cookies on the Website and Apps:

Performance cookies help improve the performance of the Services to provide the User with a better experience on the Website and Apps. These cookies do not require the User’s prior notification or consent to be stored on the User’s device.

More specifically, these browser cookies enable the following:

  • To adapt the display of the Site and the Applications to the device’s display preferences (language, screen resolution, operating system, etc.) when Users visit the Site and the Applications, based on the hardware and software used for viewing or reading content on the device;
  • To store information related to the form the User has filled out on the Site and the Apps, or information the User has selected on the Site or the App; To provide the User with access to their account or any other restricted area using their login credentials;
  • To implement security measures, such as when the User is asked to log in again to access content or a Service after a certain amount of time has elapsed.

 

– Audience measurement cookies:

Audience measurement cookies help compile statistics and track traffic and usage patterns for the various components of the Website and Apps (sections and content visited, user paths), enabling the Publisher to enhance the appeal and usability of the Services.

– Advertising cookies:

Advertising cookies are used to determine in real time which ads to display based on the User’s recent browsing activity on the Website and Apps, in order to limit the number of times the User sees an ad and to help measure the effectiveness of an advertising campaign.

– Social media sharing cookies:

The Publisher provides Users with features that allow them to share editorial content and any other type of content published on the Site via social media platforms. Social media cookies are managed by the publisher of the social media platform. Users are encouraged to review the social media cookie policies on the relevant sites.

2) COMMENT L’UTILISATEUR PEUT-IL GÉRER LES COOKIES?

Users are first informed that the Publisher’s partners and any other third parties may place cookies on the Site. Only the issuer of a cookie can read or modify the information contained therein, and the Publisher has no access to or control over cookies that third parties may use. The placement and use of Cookies by third parties are subject to the privacy policies of those third parties in addition to the provisions of this Policy. Consequently, the User is encouraged to visit the websites of these third parties for more information about the Cookies they store and how the User can manage them.

– Cookie Agreement

The User is deemed to have given their consent:

  • by clicking on the “X” icon or the “I Understand” button displayed on the information banner that appears when you first log in to the Site;
  • by continuing to browse the Site, that is, when the User has clicked on an element of the Site (image, link, “search” button, etc.) or has navigated to another page on the Site.

If the User accepts, through their web browser, the storage of cookies on their device, the cookies embedded in the pages and content they have viewed may be temporarily stored in a dedicated area of their device. These cookies can only be read by the entity that set them.

The User’s consent is valid only for a period of thirteen (13) months from the date of the first storage on the User’s device, following the User’s expression of consent.

– Refusing Cookies

If the User refuses to allow cookies to be stored on their device or browser, or if they delete those that have been stored, the User is advised that their browsing and experience on the Site or the Application may be limited. This may also be the case if the Publisher or one of its service providers is unable to recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

In such cases, the Publisher shall not be liable for any consequences arising from the impaired functioning of the Services resulting from (i) the User’s refusal of Cookies or (ii) the Publisher’s inability to store or access the Cookies necessary for their operation due to the User’s choice.

3.4 USE OF YOUR BROWSING INFORMATION

We collect your browsing information for the following purposes:

  • To gauge your interest in our promotions, special offers, and certain parts of our Site;
  • To generate statistical data regarding our Site’s performance, the use of its content, and its traffic;
  • To improve communication between our server and your browser;
  • To enhance your browsing experience by, for example, offering your preferred language and other personal settings so you don’t have to enter them repeatedly.

 

3.5 CHANGES TO THE POLICY

This Policy has been in effect since January 2023. We reserve the right to make changes to this Privacy Policy at any time; such changes will take effect as soon as they are posted.

We aggregate and analyze the data we collect to learn more about how Echafaudagesecurit.com is used. Among other things, we may use this information to monitor and analyze the use of Echafaudagesecurit.com, improve its performance, and better tailor its content and design to meet the needs of our visitors.

3.6 CUSTOMER SERVICE

If you have any questions, comments, or requests regarding this Privacy Policy and our practices for protecting Personal Information, please contact Échafaudages Secur-IT at the following address:

Contact information:

info@echafaudagesecurit.com
6595, chemin St-Élie, suite A

Sherbrooke QC J1R 0P5

Phone: 819 612-5022

OFFICE OF THE PRIVACY COMMISSIONER OF CANADA

The Office of the Privacy Commissioner of Canada can also answer some of your questions, and you can contact them for more information. Toll-free: 1-800-282-1376. Website: https://www.priv.gc.ca